Terms & Conditions

Use of This Website

By accessing or using this website, you agree to use it only for lawful purposes and in a manner that does not interfere with the operation, security, or availability of the site.

You may not attempt to gain unauthorized access to any part of the website, interfere with its normal operation, or use the website in a way that could harm Sisterly Kitchen, its customers, or third parties.

Product Information

We make reasonable efforts to present product descriptions, images, prices, ingredients, and other product information accurately.

Product appearance, packaging, labels, and availability may change from time to time. The product label provided with your order controls with respect to ingredients, allergen statements, storage instructions, and other product-specific information.

Refrigerated Food Products

Sisterly Kitchen sauces are refrigerated food products. Customers are responsible for retrieving deliveries promptly and storing products according to the instructions provided on the product label.

If a refrigerated product arrives damaged, leaking, unusually warm, or otherwise appears compromised, do not consume it until the issue has been evaluated.

Orders & Acceptance

Placing an order does not necessarily mean that the order has been accepted. We reserve the right to decline, cancel, limit, or refund an order when reasonably necessary.

This may include situations involving product availability, pricing errors, suspected fraud, payment issues, shipping limitations, or other operational concerns.

Pricing & Payment

Prices displayed on the website are subject to change without notice. Applicable shipping charges, taxes, and other fees may be added during checkout.

Payments are processed through Shopify-powered checkout and applicable payment providers. Sisterly Kitchen does not control the independent payment-processing systems used by those providers.

Shipping & Delivery

Shipping options, charges, delivery estimates, and other shipping information may be shown during checkout.

Delivery dates are estimates and may be affected by carrier delays, weather, holidays, address issues, or other circumstances outside Sisterly Kitchen's control.

Additional information is available in our Shipping Policy.

Returns, Refunds & Replacements

Because Sisterly Kitchen sells refrigerated food products, products generally cannot be returned for resale once shipped.

If an order arrives damaged, incorrect, or potentially compromised, contact us promptly with your order number and relevant details. Photographs of the product and packaging may be requested.

Refunds, credits, or replacements are evaluated based on the circumstances of each order.

Customer Information

You agree to provide accurate and complete information when placing an order or contacting Sisterly Kitchen.

You are responsible for reviewing your shipping address and order information before submitting an order.

Intellectual Property

The Sisterly Kitchen name, logos, branding, website design, original text, product photography, graphics, recipes, and other original content may be protected by trademark, copyright, or other applicable intellectual-property laws.

You may not reproduce, distribute, modify, sell, or commercially use Sisterly Kitchen content without permission, except as otherwise permitted by law.

Recipes & Website Content

Recipes and other content on this website are provided for general informational and culinary purposes.

Cooking times, results, ingredients, equipment, and conditions may vary. Customers remain responsible for safe food handling, allergy awareness, proper cooking, and following applicable product labels and food-safety guidance.

Allergens & Dietary Information

Customers are responsible for reviewing product labels, ingredient statements, and allergen disclosures before consuming Sisterly Kitchen products.

If you have a food allergy, sensitivity, or dietary restriction, review the current product label and contact us with questions before consuming the product.

Third-Party Services

The Sisterly Kitchen website may integrate with or link to services operated by third parties, including Shopify, payment providers, shipping carriers, social-media platforms, and other technology providers.

Those services are governed by their own terms, policies, and practices. Sisterly Kitchen does not control all aspects of those third-party services.

Website Availability

We do not guarantee that the website will always be available, uninterrupted, error-free, or free from technical problems.

We may update, modify, suspend, or discontinue portions of the website when reasonably necessary.

Disclaimer

To the extent permitted by applicable law, the website and its content are provided on an "as is" and "as available" basis.

Nothing in these Terms is intended to exclude or limit rights or protections that cannot legally be excluded or limited.

Limitation of Liability

To the extent permitted by applicable law, Sisterly Kitchen will not be liable for indirect, incidental, special, consequential, or similar damages arising from use of the website or products where such limitations are legally permitted.

This section does not limit any liability that cannot lawfully be limited or excluded.

Changes to These Terms

We may revise these Terms & Conditions from time to time to reflect changes in our business, website, products, services, or legal requirements.

Updated Terms may be posted on this page with a revised effective date.

Governing Law

These Terms & Conditions are intended to be governed by applicable laws of the State of Florida and applicable federal law, without overriding any consumer rights that may apply under other laws.

Contact Sisterly Kitchen

If you have questions about these Terms & Conditions, your order, or your use of the website, please contact Sisterly Kitchen through our Contact page.