Privacy Policy

Information We May Collect

Depending on how you interact with Sisterly Kitchen, we may collect information that you provide directly to us, including:

• Your name
• Email address
• Telephone number
• Billing and shipping address
• Order and purchase information
• Order number
• Messages or questions you send to us
• Marketing preferences

When you place an order, additional information needed to complete the transaction may be collected and processed through Shopify and applicable payment providers.

Information Collected Automatically

When you visit our website, our website platform and service providers may automatically collect certain technical information about your visit.

This information may include your IP address, browser type, device type, operating system, referring pages, pages viewed, approximate location derived from your device or IP address, and information collected through cookies or similar technologies.

This information may be used to operate the website, remember preferences, maintain shopping-cart functionality, understand website performance, prevent fraud, and improve the customer experience.

How We Use Your Information

We may use information we collect for purposes including:

• Processing and fulfilling orders
• Communicating with you about purchases, shipping, deliveries, returns, or customer service
• Responding to questions or messages
• Operating and improving our website
• Detecting or preventing fraud, misuse, or security issues
• Maintaining business and transaction records
• Complying with legal or regulatory obligations
• Sending marketing communications when you have chosen to receive them

Shopify & Payment Processing

Sisterly Kitchen uses Shopify technology to support product purchasing, cart functionality, checkout, and order processing.

When you proceed through Shopify-powered checkout, information necessary to process your order—including contact, shipping, billing, and payment-related information—may be provided to Shopify and applicable payment processors.

Those providers process information according to their own privacy practices and applicable agreements.

Cookies & Similar Technologies

Our website and the services used to operate it may use cookies and similar technologies.

Cookies are small data files that can help websites remember information about your visit. They may be used for functions such as maintaining a shopping cart, remembering preferences, improving site performance, measuring website activity, or supporting security.

You can generally control cookies through your browser settings. Disabling certain cookies may affect how some website features work.

Email & Marketing Communications

If you choose to join the Sisterly Kitchen email list, we may use your email address to send information about products, recipes, announcements, promotions, and other Sisterly Kitchen news.

You may unsubscribe from marketing emails by using the unsubscribe option provided in those communications.

Transactional communications related to an order, customer-service request, or other business relationship may still be sent when necessary.

How Information May Be Shared

We may provide information to companies that help us operate Sisterly Kitchen and provide services to our customers.

These may include providers that assist with:

• Website hosting
• E-commerce and checkout
• Payment processing
• Order fulfillment and shipping
• Email communications
• Website forms
• Technology and security
• Business analytics

We may also disclose information when reasonably necessary to comply with applicable law, respond to lawful requests, protect our rights or customers, prevent fraud or harm, or complete a business transaction such as a merger, acquisition, or transfer of assets.

Information Security

We take reasonable steps appropriate to our business to safeguard personal information and use service providers designed to support secure website, commerce, and payment operations.

However, no website, electronic transmission, or data storage system can be guaranteed to be completely secure. We therefore cannot guarantee absolute security.

Data Retention

We may retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, provide customer service, maintain business and transaction records, resolve disputes, prevent fraud, and meet legal, accounting, tax, or regulatory obligations.

Your Privacy Choices

Depending on where you live, applicable law may provide you with certain rights concerning your personal information.

These rights may include the ability to request access to certain personal information, request correction or deletion, or exercise other privacy choices provided under applicable law.

To submit a privacy-related request, please contact Sisterly Kitchen using our Contact page.

Children's Privacy

The Sisterly Kitchen website is intended for a general audience and is not directed to children under 13.

We do not knowingly seek to collect personal information from children under 13 through this website. If we become aware that such information has been provided without appropriate authorization, we may take reasonable steps to remove it.

Third-Party Websites & Services

Our website may contain links to or integrate with websites, platforms, social media services, or other services operated by third parties.

Sisterly Kitchen does not control the privacy practices of those third parties. We encourage you to review the privacy information provided by any third-party service you choose to use.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, business practices, technology, or legal requirements.

When the policy is updated, the effective date shown on this page may also be revised.

Contact Us About Privacy

If you have questions about this Privacy Policy or Sisterly Kitchen's handling of personal information, please contact us through our website.